Bookings:

• Bookings will not be confirmed until payment has been received

• Payments can be made by:

          - Cash at the pool prior to the start of the course 
           - By Bank transfer: details available on request 

Cancellations:

• Aquaswim reserve the right to cancel or amend classes if there is not sufficient uptake of the class. If this becomes necessary we will do our very best to re-allocate you a place at another convenient timeslot. However if this is not possible then a credit or refund will be offered.

• Refunds will not be given for cancellations of bookings of any course, the only exception being the clause above. Credits may be offered at the discretion of the Manager for long term sickness or other unavoidable circumstances. All of which will be considered on an individual basis and must be requested in writing.

• If we have to cancel swimming due to pool closures or similar issues, we will make the missed classes up during the holidays therefore no refunds will be due.

• Lessons missed by the swimmer cannot be transferred, refunded or credited to another term, however if there is space in another class of the same ability then we may be able to make the session up during the current term.

Re-bookings: 

• When rebooking for the next course, priority will be given to current customers in each class up to and including the last week of term.
• After the end of term all bookings will be open to all new customers and current customers who wish to change time slots.

• By confirming your rebooking with payment you are again agreeing to our terms and conditions

Copyright © 2012 AQUASWIM. All rights reserved.